Remoteus 2008 Click - Revolutionizing remote sharing!

Provide remote support everywhere securely and safely over the Internet. Reach customers behind firewalls and NAT addresses instantly without programming or configuring anything.

Your customer only has to push one button in the Customer's Program to initiate the remote support connection. Also the Helpdesk Program follows with you everywhere. You are not tied to providing remote support from your own network only!

You only need to pay for the maximum number of concurrent remote sessions you would like to be able to build between you and your customers. You can have both the Helpdesk and the customer's programs installed on any number of PCs you like.

Give instant remote support to your customers or remotely demo your own new software. Make your and your customers' business easier.

No need to prepare settings for remote connection beforehand. Remote support can be given to any customer on any computer. All that is needed is that computer is somehow connected to Internet, either through fixed line or wireless connection.

Revolutionary solution ensures that connection is established automatically. Remote sharing and support are now as flexible as it should be!

Remoteus 2008 Click Version:

Remoteus product family is the tool for providing productive computer support through firewalls to complicated network environments. All Remoteus versions include control of the remote computer. Remoteus Click is the basic version, providing the most important features with great cost-benefit ratio. Doubleclick includes all features from Click plus enhanced productivity features such as invoicing over the internet and inventory of the remote computer. Remoteus Enterprise is the choice of full scale, efficient support organizations.

Remoteus Testimonials

"We felt that Remoteus is an excellent complement to our product porfolio thanks to its easy, secure and flexible deployment in any support organization."

"It's so easy, we posted the client to our website for our customers and within just 2 minutes we are connected resolving their issues!"

"We researched many remote support solutions in the market. Remoteus was our choice thanks to its flexibility and ease of use."

"We purchased Remoteus and had it branded and were billing our customers for remote support the day we got it. The software paid for itself in 7 remote service calls."

"Your program works very well and could save me so much time on the phone! Good job!"

"Even new customers we have never seen before are now easy to remote support, no more programming routers for access"

Remoteus Click

Remoteus Click is the tool that provides the basic remote access functionality with low cost. With Remoteus Click the main benefit is accessing remote computer. Compared to the Doubleclick this version is limited in productivity features yet it provides great cost-benefit ratio.

Remoteus Doubleclick

Remoteus Doubleclick is used in over 20 countries for providing remote access to manned computers. The focus in the Doubleclick version is providing access to manned computers and it includes also great productivity features.

Compared to the Enterprise version the Doubleclick is limited in the productivity features and it´s also intended for accessing only manned computers.

Special Features of Doubleclick:

Reboot remote computer and automatic reconnect
Showing own computer screen
Giving access to own computer to remote user (keyboard and mouse)
Invoicing over internet
Automatic recording of the connection time
Inventory of the remote computer

Remoteus Click for Enterprise

Remoteus Click for Enterprise is the most enhanced and effective version of the Remoteus tool family. With the Enterprise version you can access both manned and unmanned remote computers through firewalls. You can provide computer support to your clients using the multitude of productivity features such as remote computer inventory and remote server monitoring.

The focus in the Enterprise version are the productivity features that make your work efficient and provides a great value to your clients with limited effort from you. And naturally you can also invoice your client over the internet with the clever invoicing tool that can be integrated to your accounting system too.

GET MORE WITH ENTERPRISE:

Reboot remote computer and automatic reconnect
Connect to Windows login screen of the remote computer
Showing own computer screen
Giving access to own computer to remote user (keyboard and mouse)
Invoicing over internet
Automatic recording of the connection time
Inventory of the remote computer
Secure access to unmanned computers through firewall
Automated remote server monitoring

WHY REMOTEUS

Provide remote support everywhere securely and safely over the Internet. Reach customers behind firewalls and NAT addresses instantly without programming or configuring anything.

<>Customer support from your own officeRemoteus remote sharing software allows the customer support agent to give application and computer support to the users from remote location (e.g. from support agent's office). Support agent can control user's computer as if it was support agent's own. Both support agent and user can use user's own computer and see each other's actions. This gives following advantages: Support agent can show to the user, how applications are used
Support agent can follow user's actions and get the idea of her/his level of knowledge and guide her/him further.

How Remoteus Works

Connection regardless of location
Remoteus-software allows to control user's computer regardless of its location. User's computer can have wired or wireless connection and internal or external (public) IP address. Connection or firewall settings do not need to be configured beforehand. Connection can be established automatically. Customer support gets clear advantages:

New users get remote application and computer support on the fly, i.e. as soon as they wish, existing users can continue normally with the support service even if they change computers or connection settings Other remote desktop sharing products require connection and firewall configurations before the start of remote support service.

Remoteus 2008 Features

Security

encrypted connection
one encryption key transmitted via phone (to eavesdrop the hacker would need to listen to both phone and internet)
connection only with customer´s permission (customer feels safe)

optional view-only mode (optionally only view the customer´s screen, customer feels safe)

Connectivity

customer can connect through firewall and NAT
helpdesk can connect through firewall and NAT
connects regardless helpdesk´s and customer´s location
customer can use with standard user rights (no administrator rights required)
can be deployed during customer´s first phone call

User friendliness

can be used by computer newcomers (very easy to use, zero-configuration)
changeable look and feel (include own logo in user interface, etc.)
5 languages available

Other features

file transfer