Remoteus
Revolutionizing remote sharing!
Provide remote support everywhere
securely and safely over the Internet.
Reach customers behind firewalls and NAT
addresses instantly without programming
or configuring anything.
Your customer only has
to push one button in the Customer's Program
to initiate the remote support connection.
Also the Helpdesk Program follows with
you everywhere. You are not tied to providing
remote support from your own network only!
You only need to pay
for the maximum number of concurrent remote
sessions you would like to be able to
build between you and your customers.
You can have both the Helpdesk and the
customer's programs installed on any number
of PCs you like.
Give instant remote support
to your customers or remotely demo your
own new software. Make your and your customers'
business easier.
No need to prepare settings
for remote connection beforehand. Remote
support can be given to any customer on
any computer. All that is needed is that
computer is somehow connected to Internet,
either through fixed line or wireless
connection.
Revolutionary solution
ensures that connection is established
automatically. Remote sharing and support
are now as flexible as it should be!
Choose Your Version:
Remoteus product family
is the tool for providing productive computer
support through firewalls to complicated
network environments. All Remoteus versions
include control of the remote computer.
Remoteus Click is the
basic version, providing the most important
features with great cost-benefit ratio.
Doubleclick includes
all features from Click plus enhanced
productivity features such as invoicing
over the internet and inventory of the
remote computer. Remoteus Enterprise
is the choice of full scale, efficient
support organizations.
Remoteus Click
Remoteus Click is the tool that provides
the basic remote access functionality
with low cost. With Remoteus Click the
main benefit is accessing remote computer.
Compared to the Doubleclick this version
is limited in productivity features yet
it provides great cost-benefit ratio.
Remoteus Doubleclick
Remoteus Doubleclick is the bigger brother
of Remoteus Click; Doubleclick includes
everything from Remoteus Click plus more.
The Doubleclick provides enhanced productivity,
invoicing over internet and two-way access
to computer (you can show your own screen
to the remote user).
Remoteus Doubleclick provides
remote access to manned computers. The
focus in the Doubleclick version is providing
access to manned computers and it includes
also great productivity features.
Special Features of Doubleclick:
• Reboot remote computer and automatic
reconnect
• Showing own computer screen
• Giving access to own computer
to remote user (keyboard and mouse)
• Invoicing over internet
• Automatic recording of the connection
time
• Inventory of the remote computer
Remoteus Enterprise
Remoteus Enterprise is the right version
for full-scale, professional computer
support. The Enterprise provides unique
productivity features and full access
to even unmanned computers. With Remoteus
Enterprise you can e.g. automate remote
server monitoring.
The focus in the Enterprise
version are the productivity features
that make your work efficient and provides
a great value to your clients with limited
effort from you. And naturally you can
also invoice your client over the internet
with the clever invoicing tool that can
be integrated to your accounting system
too.
GET MORE WITH ENTERPRISE:
• Reboot remote computer and automatic
reconnect
• Connect to Windows login screen
of the remote computer
• Showing own computer screen
• Giving access to own computer
to remote user (keyboard and mouse)
• Invoicing over internet
• Automatic recording of the connection
time
• Inventory of the remote computer
• Secure access to unmanned computers
through firewall
• Automated remote server monitoring
Why choose Remoteus?
- Your
customers can
connect to you
and receive
remote support
from anywhere,
only an internet
connection is
needed
- Customer
can install
the Remoteus
and receive
the support
immediately
during the phone
call. No more
programming
firewalls or
routers for
access.
- Remoteus
is affordable
and available
in several different
language versions.
- Remote
installation
of the applications
and guiding
your customers
is easy and
reliable.
- All
this securely
through protected
connection.
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Customer support
from your own office
Remoteus remote sharing software
allows the customer support agent to give
application and computer support to the
users from remote location (e.g. from
support agent's office). Support agent
can control user's computer as if it was
support agent's own. Both support agent
and user can use user's own computer and
see each other's actions. This gives following
advantages: Support agent can show to
the user, how applications are used
Support agent can follow user's actions
and get the idea of her/his level of knowledge
and guide her/him further.
Connection regardless
of location
Remoteus-software allows to control
user's computer regardless of its location.
User's computer can have wired or wireless
connection and internal or external (public)
IP address. Connection or firewall settings
do not need to be configured beforehand.
Connection can be established automatically.
Customer support gets clear advantages:
New users get remote application
and computer support on the fly, i.e.
as soon as they wish, existing users can
continue normally with the support service
even if they change computers or connection
settings Other remote desktop sharing
products require connection and firewall
configurations before the start of remote
support service.
Remoteus 2008
Features
Security
- encrypted connection
- one encryption
key transmitted
via phone (to eavesdrop
the hacker would
need to listen to
both phone and internet)
- connection only
with customer´s
permission (customer
feels safe)
optional view-only
mode (optionally
only view the customer´s
screen, customer
feels safe)
Connectivity
- customer can connect
through firewall
and NAT
- helpdesk can connect
through firewall
and NAT
- connects regardless
helpdesk´s
and customer´s
location
- customer can use
with standard user
rights (no administrator
rights required)
- can be deployed
during customer´s
first phone call
User friendliness
- can be used by
computer newcomers
(very easy to use,
zero-configuration)
- changeable look
and feel (include
own logo in user
interface, etc.)
- 5 languages available
Other features
- file transfer |
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Previous Versions: Remoteus 2006 Pro,
Remoteus 2006, Remoteus 2005, Remote Us,
Remoteus 2007 |
