It is the real-time, performance-critical nature of VoIP systems that bring undiagnosed network problems to the surface – problems that represent the unseen potential for unpredictable call quality problems and service outages.

Now there is a tool that helps you avoid and eliminate the network problems that degrade VoIP system performance. PathSolutions VoIP Monitor provides capabilities no other product can give you. Not only does it provide detailed IP telephony-related statistics such as latency, jitter, packet loss and MOS score, but it actually analyzes the call path between VoIP phones in real time, determining not only that a problem exists, but telling you precisely where the problem is and what's causing it.

There are a few tools on the market that claim to help you manage your network to support VoIP, but only PathSolutions VoIP Monitor gives you the information that you need to find and resolve network problems before VoIP problems occur.

PathSolutions VoIP Monitor

PathSolutions VoIP Monitor gives you a new pair of eyes that enable you to see through the network cloud and pin down the degradation issues that cause VoIP problems. In a single, easy-to-use interface, you get:

And because you also get the analytical power of our standard Network Monitor product, you'll be able to isolate and repair the root problem faster than with any other VoIP tool now on the market.

PathSolutions VoIP Monitor Feature Details

Phones Inventory

One of the biggest headaches for growing VoIP systems is tracking the addition and location of new telephones. You'll love the Phones Inventory because it lists all phones connected to every monitored device in your network. You'll not only be able to see every phone in the system, but you'll be able to resolve problems faster because you'll have the right information at your fingertips.

You'll get details on every VoIP telephone in your system, including:

Call Path Analysis

Now you can actually see the status of an entire call path in one view – in real time. With our Call Path tool, you'll be solving VoIP-related issues in half the time. You'll be able to analyze what's going on as the call is happening through immediate display of:

• All devices in the call path.
• All links in the call path -- including all layer-2 links.
• A graphical display for each link, showing link utilization and error rates over the past 24 hours. And for links passing through Cisco routers, you'll even see the link's queuing configuration.

Current Utilization of a Call Path

The Call Path tool also gives you current utilization of every link in a call path: You'll be able to watch how the network behaves and analyze potential problems while a call is in progress. The data you need to resolve intermittent call quality issues is at your fingertips.

Data on Jitter, Latency, Packet Loss, and MOS

PathSolutions VoIP Monitor provides detailed information on jitter, latency, packet loss, and MOS for every monitored device. This information is available in a historical format so it's easy to determine when problems occurred and drill down to discover why they occurred

Call Simulator

Want to simulate a number of VoIP calls from one location to another? The included Call Simulator tracks latency, jitter, and packet loss along with MOS for any number of calls to any location on the network. Remote agents are not required to be deployed -- just the one simulator. If an anamoly is discovered, it's easy to drop into VoIP Monitor to locate the specific link and exact cause of the anamoly.

Advanced Notification

PathSolutions Network Monitor also ensures the reliability of your critical WAN links. If a link goes down or becomes congested, you'll be notified immediately. Our historical utilization graphs let you schedule network downtime and plan for capacity expansion. And availability monitoring makes it easy to verify SLA compliance.

If something does go wrong on your network, PathSolutions Network Monitor makes it a snap to fix. It automatically diagnoses common problems with our Network Prescription™ engine and suggests solutions. You can drill down into every device and link, examining detailed configuration information. PathSolutions Network Monitor even logs historical utilization and error information, allowing you to troubleshoot intermittent problems.

Rapid Deployment

Unlike other solutions, PathSolutions Network Monitor deploys in just minutes on your network. It doesn't require expensive, dedicated servers, web servers or databases—it can even be installed on your desktop. And PathSolutions Network Monitor automatically discovers your network, configures itself, and starts monitoring—no need to set up complex SNMP object queries.

If you use VoIP on your network, PathSolutions VoIP Monitor adds features designed specifically to increase voice quality. PathSolutions Network Monitor offers:

• Dynamically updating network map: Shows performance of all critical WAN links on one pannable map interface. (More...)
• Advanced performance monitoring: Automatically monitors utilization, packet rate, broadcast rate and error rate of every network link.
• Performance trending: Tracks and displays historical utilization and error rates for every network link. Exports data in CSV format for further analysis.
• Availability monitoring: Tracks and summarizes availability for each device on your network.
• Outage alerting: Sends alerts via pager or email for link failures, device failures, excessive utilization and excessive errors rates.
• TFTP server: A TFTP server is included to help with network device configuration backups.
• Syslog server: Syslog messages can be received logged and alerts can be generated based on the received message.
• Auto-diagnosis: Network Prescription™ diagnoses common problems and recommends solutions in plain english. (Sample)
• Network dashboard: Displays network status at a glance for all the devices on your network.
• Emailed Daily health report: Emails report on network status to keep everyone informed about what's happening (request a sample).
• Top-10 lists: Displays the heaviest transmitters, receivers, broadcasters and error generators on your network.
• Network inventory: Automatically discovers all devices on the network and gathers key configuration information such as serial number and OS version.
• System locator: Automatically locates the switch port to which a system is attached.
• Device drilldown: Displays detailed information about a device and all of its interfaces.
• Support contract manager: Tracks information about support contracts and automatically alerts you when they are near expiration.