CounterSpy Enterprise - robust protection against blended malware threats

Testimonials

So far I am very impressed with CounterSpy, mainly because you let me try a REAL WORKING PROGRAM that actually works. My sons computer had issues and CounterSpy took care of ALL of them, it was very impressive. I now have CounterSpy on ALL of my computers and I have already recommended it to some of my neighbors and friends. Thank you, to everyone at CounterSpy! You have a great product!!

- Juanita(USA)

Just wanted to say how pleased I am with the latest version of CounterSpy... it's so nice to be able to update it in a matter of seconds, rather than the ten minutes or more(and that's if they actually worked)it used to take. Well done guys, nice job! All the best

- Roy(USA)

CounterSpy® Enterprise 4.0 - Enterprise Antispyware & Malware Protection

CounterSpy Enterprise is rated the best Enterprise Antispyware Software by leading publications. You will get centralized spyware prevention and removal for any organization from 20 to 20,000 seats. Free 30 day evaluation.

Your business can't afford to have a false sense of security. Network-wide anti-malware protection and management requires a business-grade specialized product, not some antispyware 'add-on' that was added as an afterthought by your antivirus vendor. Join the thousands of sites running CounterSpy Enterprise.

High-performance, low-resource scanning engine
Hunts down a broad range of malware.
24/7 Active Protection™ and anti-rootkit technology
"Malware Command Center" Admin Console
WinIT Pro Magazine Readers' Choice twice!

New Version 4.0: Delivers a new agent with high performance and low system resource usage

Windows IT Pro Magazine Readers' Choice for two years in a row. Join the thousands of production sites that run it!

Has your company gone into 'recession mode'? It's time to review these expensive Antivirus maintenance contracts, and not renew them! You can now get CounterSpy Enterprise and upgrade to VIPRE Antivirus Business. VIPRE is a high-performance, new and true next-generation antivirus software + antispyware protection in-one for an excellent price. Less RAM usage, small footprint, highly efficient and a robust, business architecture that runs on thousands of sites. Need to protect 20,000 desktops at lower cost? Here is the answer; Get CounterSpy Enterprise! The upgrade to VIPRE is fast, smooth and easy. Save your valuable IT budget now.

The new CounterSpy Antispyware Version 4.0 delivers "hybrid" antispyware technology that gives you robust protection against blended malware threats to protect your corporate environment. CounterSpy delivers several new features, including VIPRE™ anti-malware protection technology, kernel-level Active Protection, automatic agent deployment, administrative console improvements, greater scalability and performance, and support for Windows Vista.

With CounterSpy Enterprise you get anti-malware protection using a new hybrid technology that merges the 'system cleaning' properties of traditional enterprise antispyware products with the efficiency of powerful antivirus-based technology. With a definition database that includes over 2,500,000 threat traces, continued enhancements, and our new kernel-based Active Protection™ technology, you will find that CounterSpy Antispyware delivers the most powerful enterprise antispyware software available.

With CounterSpy Antispyware 4.0, administrators can easily create a customized "malware command center" that gives instant access to their most used reports and policy controls. The management console now provides four customizable dashboards for at-a-glance views of scanning and remediation activities that show overall network health and performance. An all-new library of interface widgets allows drag and drop customization of reports, agent status information, severity threat levels by policy, scanning history, and other components displayed by the CounterSpy dashboards. With easy access to information, the dashboards enable administrators to optimize the performance and operations of their network.

Features
Requirements
FAQs
Screenshots

Reporting Improvements

New reporting features make it easier for administrators to schedule and customize CounterSpy's library of reports. A new report scheduler allows administrators to easily schedule any report to run at a designated time with the ability to email reports to specified users; simplifying report distribution to management.

Console Usability Enhancements

CounterSpy also features usability enhancements that offer easier-to-understand alerts and customizable views within the console grids. Visual indicators are now included to show security risk status of detected malware threats by agent, making it faster and easier to determine what machines within the network have been infected. Customizable grid views provide a variety of different column headings which can be displayed within the console grids to show the most relevant agent information based on administrator preference. Additionally, administrators have the ability to "drill down" on individual agent summary information including scan history and quarantine.

Next-Generation Antispyware Software

Blended malware is a much more insidious problem than plain old viruses. You need world-class centralized antispyware software & malware protection as an essential element of your layered security posture because:

Despite their claims, existing AV companies' "spyware modules" don't cut it. Their code was not built to fight spyware and it shows.
Using a substandard product causes a false sense of security
Most antispyware software out there is not really enterprise-ready

To help you fight spyware, we built a true second generation enterprise-ready product from the ground up that gets you everything you need, but we also added something unique: CounterSpy has the best spyware database in the industry. CounterSpy's revolutionary VIPRE Antivirus Software + Spyware Protection scanning engine uses over 1,500,000 threat traces to hunt down a broad range of spyware, adware, rootkits and other malware.

World-class Quality

Despite what you might hear from competitors, our effectiveness in finding and removing malware is world-class. We regularly wind up in the Malware-test.com Top Three. Often the same results as the leader, and sometimes better. CounterSpy fully stands up against products from Symantec, Trend and Webroot. The new Malware Command Center Console makes it all even easier.

"Install-and-move-on"

Your existing antivirus product might claim they have an antispyware module & malware protection. It might even get somewhat close to the quality of stand-alone tools. But these large products have a steep learning curve, take a lot of time to install, stack module on top of module taking ever increasing resources, and then take a lot of time to manage once you have them deployed. CounterSpy Antispyware is fast to set up, low-resource, low-maintenance, so it's "install-and-move-on" with the security that you have the most extensive antispyware database in the industry!

Important Features of CounterSpy Enterprise

New "Malware Command Center"
Very low RAM use
Very fast scan times
"Hybrid" antispyware scanning and removal engine with VIPRE technology
Kernel-level active protection. This system offers signature, behavioral and heuristic-based real-time blocking of threats
Automatic agent deployment functionality
Improved administrative console
Support for Windows Vista 32-bit

CounterSpy provides you what you need

It is a powerful centralized policy-based second generation product that allows you to detect, delete and protect against over 35 categories of malware. The spyware threat database is extensive and one of the best in the world with over 1,500,000 threat traces. It is updated by Sunbelt's own CounterSpy Research Team, and the hundreds of thousands of people that participate in Sunbelt's ThreatNet community of opt-in users, and last but not least, our exclusive CWSandbox malware analysis technology contributes tremendously. The Press loves it, CounterSpy gets rave reviews.

Fighting Spyware Together - A Worldwide Detection Network: ThreatNet

The only way we can fight this new spyware plague is to band together and create a worldwide detection network that sends outbreak information back to Sunbelt's spyware research center in real time. This team tests and updates the CounterSpy threat database on a very regular basis. ThreatNet allows spyware to be found faster, fixes to be coded, validated, and downloaded to CounterSpy users. You told us what you needed and we built it for you! Here is where you can submit potential threats: the Sunbelt CounterSpy Research Center.

Powerful Centralized Spyware Management

CounterSpy Enterprise allows you to create policies and assign machines to that policy via Active Directory, your network neighborhood or by IP address. From a single admin console you control the automatic silent push install of the agent (CounterSpy also supports WMI deployment), scheduling, and threat database updates for just a few dozen, hundreds or thousands of machines to protect your entire network from over 35 categories of spyware. The agent is available as an "MSI" file (but also as an .exe) that you can install via login scripts, deploy with SMS or WMI, Add to a Group Policy with the ability to easily create transforms (.mst files) or let the end user install via a web page.

Designed 'By Admins For Admins'

Sunbelt has 20 years of experience with system admin tools. Designed 'by admins for admins', it has what you need to make enterprise spyware protection easy and accurate. Easy install, excellent policy-based GUI, good reporting, many ways to deploy the agent and transparency. You always know what CounterSpy is doing, and you get detailed logs what was done on which workstation. There is no other anti-spyware tool out there with over 7,000 deployments that was built from the ground up "enterprise first" and "consumer second".

As an administrator you need information about the activities of antispyware software on your networks. You need kernel-based real-time protection. You must have a mechanism for notification when threats are detected or actions are taken. You must have a comprehensive reporting system that will make it easy to provide documentation for your own use and for keeping management informed and justifying budget expenditures.

How Many PCs in Your Network Are Zombies?

Download the 30-day eval version. You can immediately deploy and scan 5 machines. One of our Account Reps or Sales Engineers can send you a key to unlock the eval for an unlimited amount of PC's and do a 'web' Product Walkthrough with you, so you can run a report on how bad the situation is. You can use that report as ammo to get your purchase requisition approved. Our SE's and Tech Support team are ready to answer any of your questions, and you can also check the items in the Knowledge Base (see link on the left side of this page). There are well over 7,000 enterprise installations. Why? CounterSpy Enterprise has the best spyware database in the industry!

CounterSpy Enterprise Hardware and OS Requirements

Administration Console and CounterSpy Enterprise Services

Operating System
- Windows 7 (32- & 64-bit)
- Windows Server 2008 SP2, R2 (32- & 64-bit)
- Windows Vista SP2 (32- & 64-bit)
- Windows Server 2003 R2+ (32- & 64-bit)
- Windows XP Professional SP3 (32- & 64-bit)
- NOTE: Embedded OS are not supported
Hardware
- Pentium III 400 MHz or higher
- 300 MB free disk space
- 512 MB memory
- 1024 x 768 monitor resolution
Miscellaneous
- MDAC 2.6 SP2 or later
- Internet Explorer 6 or later
- Microsoft .NET Framework 3.5

VIPRE Business Agent

Operating System
- Windows 7 (32- & 64-bit)
- Windows Server 2008+ (32- & 64-bit)
- Windows Vista, Vista SP1+(32- & 64-bit)
- Windows Server 2003 SP1+ (32- & 64-bit)
- Windows XP SP1+ (32- & 64-bit)
- Windows 2000 Server with SP4 RU1 or later
- Windows 2000 Professional with SP4 RU1 or later
- NOTE: Embedded OS are not supported
- Windows Installer Provider is required on XP 64bit and Server 2003 platforms in order for WMI deployment to function (all other supported operating systems have the Windows Installer Provider built-in.)
Hardware
- 150 MB free disk space
- 512 MB memory
Miscellaneous
- Internet Explorer 6 or later
- Supported Email Applications: Outlook 2000+, Outlook Express 5.0+, Windows Mail on Vista, SMTP/POP3 (Thunderbird, IncrediMail, Eudora, etc.)
- SSL supported in Outlook and Outlook Express only.

CounterSpy Enterprise Frequently Asked Questions

+ Is Vista supported by CounterSpy Business and its agents?

Yes, all 32 bit versions of Vista are supported by CounterSpy Business and its agents.

+ How does CounterSpy Business (CSE) differ from anti-virus products?

Anti-virus products were specifically built to beat viruses, not spyware. CounterSpy Business was designed from the ground up to detect and remove spyware through your organization, which virus engines were not originally built to do. CounterSpy detects the occurence of spyware very fast due to its dedicated scanner and its very comprehensive threat database.

+ How do I deploy CounterSpy Business in my network?

Rolling out agents was never easier. Simply assign machines to a policy and the agents get pushed out via a silent install. As well there is an automatic deployment functionality where machines can be specified by IP address, IP ranges, IP subnet, machine name, and Active Directory OU. Additionaly the agent can be created as both an MSI file and executable, you can also use SMS, login scripts, or even a webpage to download the agent to any workstation.

+ How does the pricing work for CounterSpy Business?

Volume discounts apply depending on the number of seats you get, and roughly lie between 10 and 24 dollars per seat, based on a simple sliding scale. For more information contact a Sunbelt Sales Representative or your Reseller.

+ Will the VPN we run prevent remote users from infecting my network?

No. Virtual Private Networks (VPN) provide a secure, encrypted tunnel between a remote user and the network through your firewall. If the remote user's machine has spyware, the VPN will transmit that code through the firewall directly into your network without detection. CounterSpy properly deployed on all the workstations on your network is the only way to ensure detection.

+ Do I need any scripting at all, to deploy agents or to drive command line interface scanning like some other tools?

None of that is needed. Everything is driven by your Admin Console. If the CounterSpy Server detects that a machine has no agent where one is supposed to be, it will push an agent down to that workstation.

+ How do I protect home users, and road warriors with laptops?

You can deploy CounterSpy Business agents your laptop users as long as they will have the ability to communicate back to the CounterSpy Business server on occasion. Additionaly CounterSpy has a 'client' version that operates stand-alone and has additional active-protection anti-spyware safeguards you could call a "spy-wall". It uses the same spyware threat database as the Business version and updates itself over the Net. You can license these separately.

+ How do I Cost justify this tool to management?

Easy. A recent survey filled out by 1,000 system admins showed that it takes an average of 20 minutes to clean up a machine infected by spyware. Take the average hourly cost for an admin, and you can do three manual "disinfections" per hour. Run the eval for a month and you'll get an idea of the amount of infections. And that is just - your- hourly wages. Include the lost time of the employee! Apart from all that there is the threat to the security of your company. How much is the cost of an average security breach? The lowest estimate is in the tens of thousands of dollars even for a small business.

+ My users do not have local admin rights, so I'm safe against spyware, right?

Local admin rights are not needed to install many types of malware. It certainly helps if users aren't local admins but it's far from 100% effective. A lot of spyware gets installed under the radar.

+ Can we hide the icon from the end-users? I know the end-users cannot do anything with the icon, but some (as I'm sure most do) will instantly start blaming their age-old computer issues on the newest icon in the tray. Can we hide it?

Yes you can. It is under the Agent tab for the policy and it is set to off by default.

+ Does this product scale? Can I support 20,000 users?

The default database for storing information is an Access MDB file (no need to install Access). Alternatively you can specify any MSSQL 2000 server including MSDE as the location data is kept, and this easily supports 20,000 users. You may need to spread this over serveral servers to balance the load though. Polling can be configured as can the location where the definitions are pulled from.

+ Does it support Terminal Server and Citrix?

Starting with version 1.5, CounterSpy Business supports both TS and Citrix environments. It's a simple case of running an agent on these servers and the "sessions" but you still need to run CounterSpy agents on the workstations so that they are protected locally. Licensing for TS and Citrix is super simple. You just pay for one agent on that server.

+ What are the resources needed on the Server and Agent?

We will use about 100-150 Meg of RAM on the Server. Agent memory consumption is typically around 10 to 20 megs.